Straightforward UK retail

How buying and delivery works

Mirroroam is built for homeowners and installers who already know that soil geometry, frame heights, and thermostatic centres cannot be “one size fits all”. This page explains how we pack orders, when VAT applies, and how to double-check compatibility before your first fix starts.

Adjustable pan connector kit — 90° bend and slip joint

Product detail

Adjustable pan connector kit — 90° bend and slip joint

Multi-piece PVC connector set with finned seal for soil pipe alignment on retrofit WCs.

Close-coupled WC pack — ceramic pan and close-coupled cistern

Product detail

Close-coupled WC pack — ceramic pan and close-coupled cistern

Full-height close-coupled set with dual-flush fittings and floor-fixing template for standard UK installs.

What happens after you check out

You receive an order confirmation by email with line items, VAT, and our reply-to address. We may contact you if a product note suggests a measurement check — for example concealed frame height versus furniture rails.

Carriers require a safe place instruction for residential drops; commercial sites should name a receiving contact. Inspect ceramics on delivery and photograph any crate damage before signing so we can claim with the carrier promptly.

  • Keep isolation valves accessible before removing old brassware
  • Photograph existing soil positions before ripping out ducts
  • Store ceramic crates flat until installation day

From basket to handover in four moves

Follow this sequence to avoid mismatched outlets and last-minute merchant runs.

01

Measure soil and centres

Note pan spigot orientation, 110 mm soil position, and mixer centres on stud before tiling.

02

Match variants in the basket

Select outlet type, frame height, bar centres, and flexi lengths that match those measurements.

03

Book delivery around second fix

Schedule bulky ceramics after boarding when paths are clear, keeping crates off wet screed.

04

Commission and record

Bleed radiators, test thermostatic limits, and file warranties for the homeowner pack.

Documents you should keep

These records speed up any warranty or carrier claim and help the next tradesperson service the install.

Order confirmation PDF

Shows VAT, item variants, and delivery address for your job file.

Product data PDFs

Download manufacturer torque and seal notes where supplied and staple them to the risk assessment folder.

Photo log

Capture soil positions, frame serials, and flush plate heights before closing duct boards.

Need a compatibility check?

Send photos of your existing soil branch and a sketch with dimensions — we will confirm likely pan and connector matches before you tile.

Contact support

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